Have been dealing with uts for over 2 months. Have now been told motor is on back order for at least 2-4 weeks. Not only should people go after uts they should also go after the business that has sold them the unit. I have contacted sears which inevitably took my money but they say they are contracted with nordic track. The lady who answered the phone was from the womans apparel dept. When I explained to her who I was wanting to talk to she said it was know amongst sears employees that they were having a problem with nordic track. I then called sears national number where I was told they could not help me shouldnt they stand behind something they sell?
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