I was advised by Tayor with operator #14 statin that there was nothing that was able to be done with this machine due to the fact that we are now in the extended warranty due to having to wait for months for the parts under the regular warranty and that there are NO supervisors, NO CEO line, NO ...
I called UTS requesting maintenance on my treadmill. The technician who was supposed to come fix the machine never showed up, was extremely rude, and refused to allow me to reschedule. I called UTS requesting a different technician to come and fix the treadmill, although the UTS customer service ...
I wonder why UTS is still in business. The customer service is horrible, they yell at you if you not 'polite' to them. IT takes 3 weeks for the part arrives. Then you have to contact the local technician for service, here is your nightmare begins. You keeps calling and calling, they don't even ...
Well I can see why I am having the problems with UTS that I am having. This company should not be allowed to stay in business; as I read through all of the other complaints it is apparent to me that UTS have had very poor customer service and measured results for some time. I doubt if they intend ...
I have been reading all these comments and I figure I would help poast a little advice for all you uts haters there are a few issues i can see going on #1 hold time uts is always super busy monday and tuesday morning if you want to get through without a hold call later in the week in the afternoon ...
I have been waiting for three weeks for repair to be scheduled. The rep keeps saying you will be called in 24 hours. ...