It is absolutely impossible to reach UTS on the phone for extended warranty repair service on our Nordic Trac. During the past 7 days I have phoned at least 3 times a day sometimes for at least 40 minutes & been put on hold to listen to their music before giving up with no contact whatsoever ...
I have been on hold for a half an hour at a time and no one answers. This has gone on for days. I have also tried emailing and they have not responded. I'm getting fed up. ...
I have been trying to contact someone since November. I have an extended warranty on my eliptical and wanted it serviced before 12/31/08. I have been on hold every time I called. No one has ever answered. The longest time I was able to hold was 50 minutes while making dinner. No answer. I called ...
We have a NordicTrack and purchased a warranty from UTS. I have called them 4 times this morning and get nothing but muzak. I just e-mailed them, but I have little hope of a response. What an irresponsible company. ...
I bought this treadmill and added the extended warranty. Several months went by and the thing started shocking me. I have moved it from one spot to the other and followed every suggestion they gave me. I have been promised since early Aug that a repair man would come to check it out. NO ONE HAS ...
It has been my experience just now not to purchase the extended warranty from Sears when it comes to exercise equipment. We purchased a NordicTrack Audiostrider 990 on March 11. We now need warranty repair. After calling Sears, they told me that I needed to contact Universal Technical Services, who ...