When my father passed away, I needed a bereavement flight. I had to deal with customer service in India that had no compassion. They put me on flights that would take over 12 hours of flying (3 normally) and return me on a day that did not work. I finally took some flight times and told them I had ...
Your trip from Sacramento to Detroit on July 03 was ended because of the physical issues. We reside abroad and purchased the solution using a vacation company in money. Customer support informed the solution is likely to be returned quickly this past year and we're still awaiting an optimistic ...
On a direct flight on UA from Indianapolis to Washington Dulles my luggage was removed and directed through Chicago for next day delivery. The reason given is that they needed to remove my luggage and that of other passengers to accommodate paying customer cargo. I waited 45 minutes at Dulles for ...
In the past year I have flown United Airlines at least half a dozen times, other airlines allow you to select seats online after purchase of your ticket. I noticed United would not allow me to pick my seat, and upon arrival to the airport and checking in, they assigned me a middle seat in every ...
October 23rd, Flight UA7237 from Chicago to Nashville. I had my Carry-On Luggage with me, but airline personell did not allow me to take the pilot case into the cabin of the Canadair Jet. I had to place it onto a cart right infront of the Airplane. Then I was allowed to enter the plane. After 50 ...
Poor service by Gate Agent When flying from Baltimore to San Diego I encountered several delays due to thunderstorms in the TX area, where I had a connection. My ticket was booked through American Airlines, whose customer service line for same-day rebooking was relatively helpful. Eventually they ...