I was trying to get an upgrade in the United.com. Just under my itinerary in "Request an Upgrade", there is a link: "Purchase a 500 miles Upgrade kit" ($325). After my purchase, I learned that it only works for US, Central America and Canada travels. I will go to South America ...
Arriving @ Phoenix Sky Harbor in time for my companion to make his flight to go home to Binghamton NY for Father's day to be with his children and his father, United Airlines ignored me when I tried to ask questions, sent me to a line that had travelers ahead of me who were outraged that their ...
I am sending this in hopes that this will not happen to any one else. My son was booked on a flight leaving Seattle Friday May 8 th at 4 something PM to fly into Chicago. He arrived at the airport 30 miniutes before the flight was to leave. He is in the military stationed at Fort Lewis. He was ...
I was taking a trip on Tues to Jacksonville, Fl from Seattle to get my step-daughter for the summer. I was to fly down there, stay overnight at a hotel and both myself and my step-daughter would fly back to Seattle. I get to Dulles in D.C. To change planes. The first problem was that the crew was ...
We booked a flight from Houston to Shanghai via San Francisco. I used online check-in and arrived for my flight about 2 hours prior to departure. I spent over an hour getting front of the check-in line. Once at the front, I was told in an impolite manner that we had to wait for 2 more days because ...
We had booked a company trip for our executive and management team to fly to Mexico for a 4 day gathering. Due to the Swine flu outbreak we have decided to cancel our trip to Mexico but, UNITED AIRLINES will not refund us! The flight for two of our staff has been canceled out of Washington. But, ...