After sitting on the plane in Vegas for two hours before taking off our plane arrived at Denver two hours late. Our connecting flight left at the same time we arrived at Denver. The customer service agent was extremely rude and unhelpful! The couple next to us that was in the same exact situation ...
I agreed to pay a change fee of $150 to move my flight from a Saturday to Sunday. United was late getting into Eagle Airport in Colorado and I missed my Denver connection. I stood in line at the customer service desk for 90 minutes and ended up missing my important Monday morning meeting because ...
I was scheduled for Flight 5375 from Saint Louis to O'Hare International on December 16 at 4:48 pm. I called ahead to check the availability of standby seats and was told there were openings on every afternoon flight, so I arrived at the airport four hours early hoping to get on an earlier flight. ...
United Airlines: Flying the Family Unfriendly Skies Recently I had the displeasure to fly on United Airlines with my two year old daughter. According to the FAA young children are recommended to be in a 5 point harness while on board any aircraft if you have purchased them a seat (which I did, full ...
When we checked in at PDX the customer service agent was rude, and did not print out the boarding pass for our infant for our return trip home from Cancun Mexico. We were forced to pay again in Mexico. Also on our departing flight from Portland Oregon United lost our bags. We were stuck in Mexico ...
I want to write about United Airlines in this letter. I want to make this long situation short. On Christmas Day I flew to Columbia South Carolina from the Dulles Airport in Virginia. When I flew out I was denied bag check-in because I wasn't within the 45 minute time period. I thought it was 30 ...