I%u2019ve got a whopper of an abuse case; was even threatened with death and a beating. I%u2019m 73 and rented 3 trucks for my move from CA to AZ. The air conditioning went out on the lead truck, the one I was riding in, as we filled up to make the drive. I suffered indescribably and have respiratory and vision problems ending in a heart attack last week. I couldn%u2019t reach their %u2018hotline%u2019 until the dealer finally called for me and they called me.
I was reaching the Palm Springs area, with my driver and dogs suffering; we even had to turn on the heater full force to avoid overheating. Amazing. They directed me to their Palm Desert area shop, where the owner stopped everything to work on %u2018my%u2019 truck, resented it and it showed. He wouldn%u2019t tell me anything about his progress, then after about 4 hours I called Uhaul to tell him to release the truck; I could wait no longer. He threatened my life then said he would %u2018beat me up%u2019 when I left his %u2018office%u2019. I called the cops for police escort off the premises.
The grades out of Phoenix were as bad, and I moved the dogs to the 2nd truck back; they were dying, and it took a lot of box moving but we saved them. We were extremely late arriving in Chino Hills, I had to hire a LaboReady crew to offload and send the drivers back in an expensive Avis one-way rental. We had go stay overnight in a hotel but got no rest. The entire schedule was woven to include my wife driving a truck and trailer with our livestock but that went all to hell also, needless to say. It was an absolute fiasco, and physically harmful at many levels.
The %u2018regional manager%u2019 doesn%u2019t respond to my emails or calls and I%u2019m going after them in Riverside CA Superior Court for actual and punitive damages.
Can you help me post this on your site?
Tony & Lynda Ruiz
775 N Son Shine
POB 5309
Chino Valley AZ 86323
951-237-1275
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