I rented U HAUL moving box truck. Brought the truck back absolutely intact with no damages whatsoever. Upon my return, U Haul employee did their routine inspection of the truck. Absolutely, nothing in my presence was noticed or claimed. I was given clean check out receipt, without any problems or ...
Spoke with mgr about use of u-haul voucher with an expiration date of one day before rental, Debra said I could use and she would give credit. When I returned truck no credit was issued by u-haul as voucher had expired. I raised an issue regarding this matter, customer service then told me I could ...
On July 22 around 4pm I rented a small truck to move some furniture to my new home. The estimated usage was about 15 miles and they gave me $45.3 for the estimated charges. Of course I did not expect it to be exactly this much. I already knew that the rental fee was $19.95 and an additional 69cents ...
I want to start by saying that the reason I'm posting as anonymous and not giving the specific location in Houston Texas, is because I need this particular manager to give me a good job review when contacted in the future. He promised to tell the truth about my performance and say I worked there ...
I rented a Truck from U haul on May 7 when returning the truck the tire causght a flat. I called road side assistance they told me i was covered under the insurance and not be held responsible. On May 15 u haul Charged my visa card 207.00 I knew this charge was made as a mistake. I called the ...
Put on hold for 30 minutes. There are not enough "representatives to handle month end "busy" time. One rep. Gave us the WRONG information, saying our reservation did not comply with what we had ordered. SHE WAS WRONG and we were in knots for hours before the matter was settled. She ...