I reserved a U-Haul 14" truck from their website for pick up at the Tropicana U-Haul in St. Petersburg, Florida on Friday, August 26. I reserved the vehicle for 24 hours and picked it up at 9:30am. I, at that time, paid $50.70 for the $19.99 rental rate, $14.00 for the "Safe Mover" ...
U-Haul sucks! U-Haul will not rent me a trailer because I own a Ford Explorer. According to their company policy, the Ford Explorer is the only vehicle U-Haul will NOT rent trailers for, due to some undisclosed liability reason (s). What is this? Isn't that why we carry auto insurance? This appears ...
On January u-Haul experienced a computer glitch which aloud their accounting billing system to charge my banking account 16 timesforthe rental of a truck. They wiped out my account on payday. I had just moved into a new homeand rent was due as well as my rental deposit. I contacted customerservice ...
I don't even know where to begin with our nightmare with your company. Do I start 5 years ago when we first used your company, or do I start with last night? I will start 5 years ago, so you know how horrible our experiences have been with you. 5 years ago, my husband and I moved into our first ...
I've run into a sticky situation with your U-Haul's of Brooklyn NY. I think you would be interested to know that there are some poor practices going on in that area. ...
Here is a complaint I emailed to U Haul: It explains my situation! Outrageous thieves! They waited 3 weeks before commiting fraud! Hello, my name is Natalia and my contract #07224707. Please, call me ASAP regarding your fradulent activity that you commited without my permission or authorisation! ...