Am a customer and I could not be anymore dissatified. For three months I call for them to come and check my meter becase, I was reieving extreamly high light bills. My bill were the same as 5 window units running in the summer as it was in the winter with no window units. So they finally come out ...
TXU has taken $285.00 out of my checking account that was not owed and when I call to check on the status of the investigation that was 2 months ago, all they do is repeat what has been noted to my account. This is theft and we as consumers are victims of theft! I have been a customer of TXU for 8 ...
Yesterday I was working at my kitchen table and a male walked up to my door with a clipboard and a necklace ID stating he was employed by TXU. I only answered the door because he had seen me and I simply wasn't thinking. I also knew my neighbor was watching from across the street. He had a stack of ...
I'm gone several months of the year. TXU had permission through ACH withdrawal for my bill each month. I was gone February, March, April and May. My bills range from $20.00 to $127.00. No problem, the were paid. TXU said they thought the meter was dead, so they replaced the meter and re-calculated ...
Long time, never late customer. Nearly 2 weeks of no service due to Ike. Next bill is "estimated" and way more than reasonable. TXU, when called, said just pay half and we'll work it out next cycle (they could not read the meter because of storm). Fast forward to next month. They charge a ...
Long time, never late customer. Nearly 2 weeks of no service due to Ike. Next bill is "estimated" and way more than reasonable. TXU, when called, said just pay half and we'll work it out next cycle (they could not read the meter because of storm). Fast forward to next month. They charge a ...