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Txu
Found 32 reviews / complaints
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Txu
Billing

Long time, never late customer. Nearly 2 weeks of no service due to Ike. Next bill is "estimated" and way more than reasonable. TXU, when called, said just pay half and we'll work it out next cycle (they could not read the meter because of storm). Fast forward to next month. They charge a ...

Txu
Over charging

Txu includes a issue of calculating the price of energy plus they and comquest have believed a power bill at my appropriate. After I didnt actually reside there... And they'll not alter it or use me in virtually any way. They keep saying it had been a warm summertime we believed the statement what ...

Txu
I am being ripped off

I have been a customer of TXU for over 20 years but I have now had enough. I lived in 1,900 sqft home for 12yrs. My A/C unit is electric while my heat is gas. My TXU bill is typically around $120 during the winter and peaks at about $380 during the heat of the summer. My kilowatt usage is around ...

Txu
Poor service Houston

I requested a simple procedure, to change service from an existing electric meter to a new one. An appointment was made for the following day for the serviceman to meet with my contractor. The serviceman did not appear. When I returned to the city after being away for a week, I began calling on ...