Therefore about 2 weeks before I shifted right into a condo complex with my partner. We were informed that txu was a great electrical business. And so I named to setup support with them I had been informed that I'd to place a 300.00 depost fast I had been okay with. I requested the cust ...
Don't think their sales hype within the telephone. After I decided to switch-over for them I questioned if there will be a early termination charge, the salesman said NO. I chose to change to some other electrical supplier and today they need me to pay for 199.00 for an earlier termination charge. ...
On april 30th a rep from txu said to get our electricity turned on in our name we would have to pay 190.00 deposit. So the next day on the first of May my husband and I went and took out a small loan When we returned home i called txu and spoke to another rep who ask me to please hold for a minute, ...
In regards to a month before I obtained my new statement, they evidently change program or anything. Our statement happens to be excessively large. I'd named within the move and stated that I believed there is something amiss with my meter since my lighting was insane large. Some woman having a ...
I have been with TXU Energy for MANY years. My husband has fallen ill and I am the ONLY provider to pay the bills and put food upon our table. I asked TXU Energy to PLEASE give me 3 more day's and I will have the money to pay my bill, BUT NO. Thats not good enough. TXU Energy has NO compassion for ...
Why being back billed for $1000.00 charge after Hurrican IKE. Their customer call center is in Central America and cannot understand why we want to talk to someone in texas to solve the problem. They will also not forward an email or message to anyone in Dallas. You cannot go into a sevice center ...