After months of complaining with no aid or relief TXU energy continues to estimate my monthly energy usage. I ask them to just read the meter but the meter reader who used to be as regular as the postman is no where to be found. Eventually they do send the meter reader out and guess what they bill ...
After paying a $300 deposit in December to sign up with TXU; I received my first bill in January for a 30 day period. The cost: $318. I immediately called TXU and asked them to come re-read the meter. I called with requests in January, February and March, and was told yes, we'll get to it or we ...
In November, I moved from the state of Texas to Florida. A week before the move, I contacted TXU to request discontinuation of service. I still receive bills and disconnection notices for failure to pay. I've been fighting this since the first part of December. Many, many phone calls and emails to ...
Txu has been estimating my bill for 11 months now. Around 350 per month. Used to average 180 too 220 a month. I have all transactions and payments in money program dating back to 2001. Been with them for 15 years. After they stopped reading my meter I noticed the surge in usage. Dealt with it cause ...
I had TXU and I was getting bills from them for four hundred dollars a month I tried to dispute this with them but you can't dispute anything with them because they always think they are right. First it's winter time and I have gas heaters so I'm not using electricity that much, I'm not home til ...
My experience with TXU Energy. First incident: Paid my bill 2 days after the due date. But note that I said it was paid. Turned my electricity off. Called them and reached one of the unfriendly, uncaring, outsourced customer service people. These people cannot have a conversation with you. They can ...