Since December I have been trying to get my deposit back. I was always paying on time and when the deposit was requested it was taken out of my checking account immediately. I have sent so many emails just to get the same response. "Thank you for your email and inquiry with TXU Energy. Please ...
I setup support with TXU in April for 2 of my rental houses. The support was switched on at both houses after which stop at-one of the houses for non payment. The consideration remained outstanding since for six months, they'd the incorrect billing address. I've been calling since December to fix ...
Our bill was estimated for September (the month of Hurricane Ike) and it was also the month we moved out of the residence.in early October I received a bill for $231.63 which we paid and were actually surprised it was that high since we had not had power at our house for close to two weeks after ...
Customer service at TXU, I have to say, is pathetic. The scripted responses are not suited to fit all issues. However, the customer service reps are unable to address any issues without the pre-scripted responses. They are unaware of what they are reading and will actually have to re-read through ...
I had TXU energy for 1 year November 07-November 08 - I paid all my bills each month - I changed energy providers because over 1 years time my bill increased each month started at $325.66 and ending with a monthly charge of 979.68. I contacted them each month to find out if I could get a better ...
I attempted to setup a merchant account with TXU Power simply because they had the "cheapest" strategy, but had issues carrying it out - they might not provide me a merchant account number. And so I sent them to stop the purchase, and today I've support with Dependent. TXU nevertheless ...