I manage five different Tracfone lines for my family and I purchased six Tracfones to upgrade them all. When I went to upgrade them again, I am told that I cannot do so because it's "company policy" to allow no more than six phones per customer. My name, address, credit cards, email ...
Approximately 1000 minutes disappeared from my cell phone. Have called Tracfone repeatedly. Have spent hours on the phone, been disconnected, put back on hold for next available rep, etc. No explanation. They finally agreed to credit me back 320 minutes because this is all they could verify. They ...
I purchaced one of there straight talk phones at walmart the phone had trouble with picture texting, keypad numbers i have to repunch in the numbers, would be talking and loose connection with people in seconds of calls. They wouldnt send me a replacement without me sending my phone first and i had ...
On December 27 I activated my Tracfone and purchased 60 'double' minutes and to purchased another 60 'double' minutes May 23. The phone lost a minute a day whether I used it or not. Since it is for emergencies only I didn't notice it until February and then started keeping track of the minutes. I ...
I have had problems with several of my Straight Talk phones being defective and have had to return them for repairs. Troubleshooting, shipping and repair usually takes at least 2 weeks. The last time I prepaid for cell time, I paid the $45/mo for unlimited minutes, texting, internet for 6 months. ...
I turned on my tracfone and was told my SIM was unregistered. Therefore I have no service. I contacted their customer service which is located in the Phillipines. After 3 frustrating hours with their so called customer service, I learned that they gave away my phone number and transfered my 839 ...