We had another of our phone zapped dead by tracfone citing calling from canada which we do not do. This the 5th phone they did this to even though we had a double for life card and 1,800, 50 mins on it. They did say to dial the area code each time and my wife assured me she always did. I told them ...
Tried to add minutesa to my older nokia phone, tracfone would not allow it. I kept trying and they finally stole thousands of uniuts and disabled my phone. ...
The first level of people contacted at Tracfone are really dense. I was on the phone trying to have my old cell number ported into my new cell phone. I was told before this was done there would be no problems and not to worry. I was placed on hold for what seemed like 90% of the time I was on the ...
I bought a one year contract because it *included* 400 minutes AND 250 bonus minutes, so with my double minutes phone that equals 1300 minutes. They cut 250 minutes off. I wrote to have them fix it. I got this reply. *The Double Minute benefit does not apply to minutes that have not been purchased, ...
I was sent an email on March 12 promising an extra 20 bonus minutes if I purchases 60 minutes airtime. March 14 I added the 60 minutes airtime but could not see where to put in the bonus, so I called their tech support immediately afterward. At this point my 60 minutes became available and I had 68 ...
When I recieved a new tracfone I tried to activate it on line. When the website failed to credit all 1382 minutes currently on my contract, I called customer svc to have the new phone activated. All the old minutes were transfered to the new phone but the phone was not activate untill the next day. ...