The costomer service is just so poor. They kept me on the phone for over 180 mins just to change my phone number to a new phone. They told me my phone number did not exist even though I was talking to them on it! The all my data wrong and somehow it was my problem that their datbase was all messed ...
I purchased 2 phones from this company. The last one was purchased in May of 09. It was a double the minutes phone. My husband had on this phone that stopped working 973.7 minutes. They asked us to return the phone and they sent a new one. When we tried to activate it, they said he only has 283 ...
Purchased Tracfone for my father in 2006 and would purchase one $100 card per year and no problems UNTIL the phone needed to be replaced. Paid for a phone card in January and had to purchase a new phone April. Had phone number and minutes transferred to new phone. New phone wouldnt make outgoing ...
I went to add minutes to my tracphone they said the pin I gave them is already used. I have all the receipts never gave the number to anyone. Someone by the name of Brenda added them to her phone yesterday. I am out of luck. And they can not do anything to her. That sucks we should be protected. ...
TracFone has given me the run-around since June when they sent me a defective replacement phone that either says "no service" or "emergency only" and will not make or receive calls. I have spent over twenty hours trying to rectify the situation because I have over 800 minutes ...
I've been with tracfone for several years, which means this surprised me. I'm currently in an area working-this summer where there's NO cell transmission support. I purchased a-60 cards in the online tracfone website. Because the minutes CAn't be saved I've to personally place in the rules in to ...