For about two years, my Tracfone worked great, so I told my girlfriend to get one. We had a few issues with hers. All the customer service people sounded like they are from India. It took many hours to fix simple problems via phone, so I tried the website. Most recently, both of our voicemail ...
My father purchased a card with the intent of expanding the number of days, but confusion over the terms led to an incorrect purchase. Both the store clerk and my father made the same error trying to understand the terms. The store clerk had already attempted to activate the purchased service ...
I don't feel the tracfone purchasers should be charged for time when you are calling a number. They also charge you for incompleted calls. ...
I purchased new minutes under the double your minutes plan but the phone never received them. I then emailed Tracfone and got a response that I did receive the minutes on the date purchased. So I then called a live person (getting the heavy, extremely hard to understand accent), and was given the ...
I had purchased a "One Year of Service Plus Double Minute Bonus On Future Cards" Tracfone Card. After using-up the initial 400 units which came with the card, I purchased the next card. The units on this card were doubled as advertised on the oririnal card. When those units were used-up, ...
Tracfone has consistently recorded up to double 'units' (minutes) on my dialed and received calls. I have called them repeatedly about the issue. Speaking to three different tech reps over the past three months, I have provided details on the number of units I began with on date 'x', the number of ...