A couple of days ago I reported here on the lack of support I had received from this company over the last several weeks. I even mailed a not so nice letter to them yesterday. Well, today this phone works.
I received a different SIM this morning and entered it into the phone. While it didn't work immediately, it eventually did later this PM.
I had complained again yesterday to their corporate office and repeated my problems with their phone. I mentioned that I could call out, but not receive incoming calls. The lady felt that that this was not possible. I told her to try it herself. She did and got through to me immediately. I thanked her, hung up and called the line from my other cell phone. It worked. I don't know how or what happened, but now it works.
I don't know whether ranting at AT&T who had cut off my line without permission, or something in the call to TracFone's Corporate office did it, either way it works.
Here is the Corporate office's number for those of you who are still having problems: 800-876-5753. You may also want to write to their Corporate office and submit your problem.
My case was satisfactorily resolved and I wanted to mention that on this sit.
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