So I have read every report listed on here since I started working for them the beginning of 20404. I've noticed the customer service and number of valid complaints have steadily increased, and I thinker think I can shed some light on this. When I started with tmobile, it was seriously all about ...
I called tmobile about a new phone and was diverted by them telling me that I could lower my bill. I was told that I would receive the same services that I already had at the same price. My current bill is 10 dollars higher than it normally is. I called and the told me that I had $11 dollars in ...
T mobile is charging me early termination fee because I became frustrated with my broadband stick (internet), which did not work for three months. I paid for the web stick for three months even though the internet did not work. I took the web stick to the office and they completed a troubleshoot, ...
I've used Tmobile for almost 4yrs, and my bill was either early or paid on time, never late. So a couple months ago they changed my billing cycle, I didn't like it and asked them to change it back, so they changed it way different from the original pay date, then hit me with an additional charge ...
Bought two brand new LG phones from TMobile with a new 2 year contract. Phones are identical and cost 400.00 each! My phone works fine... Husbands phone had a terrible echo... Unable to carry on a conversation. Called Tmobile... They replaced it with a refurbished phone... Okay so now we are paying ...
When I bought my MyTouch4G phone it was pointed out to me how it could be used as a wifi hotspot. This was key to why I was willing to switch to TMobile to begin with because it would mean being able to do away with having a cell phone and an internet card. It seemed like a great deal. I was shown ...