Time Warner Cable employees in the retention department lied about adjusting my plan in order to keep me as a customer, then proceeded to bill me under the old plan rate. When I discovered the problem and confronted customer service in person, TWC quickly tried to cover up the problem by giving me ...
On 11/28 I post-dated a look for $127.86 for 12/4 having a repetition. Within the phone. TW exhausted to deposit it on 11/29 after which again on 12/2 leading to $-85 in my own account. On 12/2 TW actually charged me a $30 returned check charge. On 12/9 TW attempted all over again to deposit the ...
I was watching TV tonight when a anti-gay commercial came on. This is a controversial topic and should not be broadcasted on cable TV. People are entitled to their opinion but this is not the way to advertise it. Time Warner Cable should not be picking sides either, that's a way to loose many ...
We actually switched from Windstream's bundle to Time Warner's and we are so glad we did. Our internet service has not gone out, our phone has no static, the cable has been great, and the cost is consistent. I signed up for Windsream's $59.99 package and never saw that amount on a bill, couldn't ...
I waited 8 days for an appt. When the tech came, he solved nothing and created a new problem. 2 or 3 calls later, I finally got a supervisor's supervisor on the phone, or so he said. He promised to resolve the problem, send a tech out the same evening, and call me back in 30 minutes to an hour. ...
I received a phone call from Fraud Prevention/credit department 1-866-967-7408 Michelle ex 1892 stating to me my husband (Marcus Brent) had and outstanding bill with Time Warner 5 years ago. I explained to Michelle that I was not Marcus and I did not have a bill with Time Warner prior to me ...