Complaint / review text:
Time Warner Cable is the worst cable provider I have ever come across. They lied to me to sell me faster internet speeds for an additional charge when the problem was that they were actually capping my bandwidth. Customer service then told me that their system was down when I told them that I wanted to cancel my subscription regardless of a ridiculously high cancellation fee. The computers over there were working just fine until I told them I wanted to cancel... Hmmmm... Yea... Right. Liars and cheats... Thats all they are, in fact they are so horrible that even though I do NOT like Verizon FiOS at all, that Im willing to switch to them anyway... I could not be more angry at these brash, inconsiderate, jerks... Who hangs up on a customer that has been with your company for 23 years?!?!?!?! Simply Unacceptable... Good Bye Time Warner Cable and good riddance.