To whom it may concern. We have been calling for repairs to the internet for two months going on three now and no has repaired the service yet our internet goes out during the night and does not come on again to 8am in the morning. I had to port my phone to a cell phone do to being on call 24hrs. A ...
I have been a victim of tw for 3yrs. They over bill. When u point out their factual error of been overbilled & they tell u they will correct it, u still have to micromanage them. When u pay what u owe & service isn't restored they tell u you owe more although there hasn't been a billed ...
I purchased Time Warner Cable on 9/1. Connectivity was intermittent and then the last couple weeks, no service at all. My acocunt is and always has been in good standing. I called tech support to see what's up. Found out my acocunt was disconnected. Tried to find out why and you just go in circles. ...
I have a mother who received a viable threatening phone call from a private number. She has followed all legal avenues, a subpoena has been served on Timewarner by the local DA but it has been over 2 weeks and still no action on Timewarner as no name has been provided. A 75 year old lady should not ...
Last month our cable bill went up a few dollars, no advanced warning. When calling TW about this, they said a service went up. BUT we are still getting a good deal. THIS Month... Our Cable bill was increased AGAIN. No warning, no advanced notice, courtesy call. Nothing. Except an increased bill: ...
Since today teh internet connectivity is getting disconnected. The complete network goes down and it takes time for the network to come until it is restarted. Sometimes even teh restart does not help. ...