I accepted a telephone promotion from Time Warner Cable to switch my phone service from AT&T to them. As part of the promotion I was promised a $100 gift card which has never arrived. I have called numerous times to be told each time that the gift card program is running behind and each time ...
We ordered TWC Triple Bundle on Feb 1st. This would be out of the Presque Isle, Maine Office. When I called and ordered the guy told me the line was serviceable. Then we got an other call stating our line was serviceable again. So, I went to the Presque Isle, Maine Office to pay the whole bill a ...
I have just spoken to Supervisor Eba (1535048) and Customer service rep Yolanda (YOS) about my current increase in services. For an extra $34.71 increase I can continue to have my EXACT same services that I was paying $74.24 to have. There is NO justification for me paying an EXTRA $34.71 and not ...
No service for 42 days.inability of local offices to repair our lines in a timely fashion.inability to provide a list of numbers that called our telephone while we were without service. ...
I am an extremely unhappy customer. I tried to get TWC's attention today via Facebook and Twitter, and NO ONE even responded to my complaints. I had to look at other Facebook users' comments to get your name/email. I don't even know where to start. To begin with, I believe that you charge an ...
I was interested in the triple play package from Time Warner and called customer service. Once I was able to talk to someone they informed me that I could not get the triple play package for $89.99 because I am existing customer. I expressed my disappointment with TW and asked to speak with a ...