I had TW Cable service at one address (let's call it South St.) from about July 04 - July 05. At that time, I checked out -in person - at their office: returned all my equip; provided my forwarding address, and verbally confirmed several times that my acct balance was zero. A couple months later, ...
On 9/26 I contacted Time Warner Cable to discuss what they are offering former Adelphia customers for Internet and Cable TV services. From this call I have two complaints 1) Regarding Cable TV pricing. During the convesation with TWC representative Mandy I was given TWC pricing. I indicated that ...
This company is trying to hold one family member responsible for what another has done for what someone else owes and treating a 66 year old man who served our country in war with no respect at all this is horrible and the public has a right to know and no he does not live with said responsible ...
Company representative (sales person) indicated verbally that Time Warner would: 1) Give us $200 for switching to their television service, because we were switching from a satellite system. 2) Provide high-speed internet access. 3) Provide digital phone service. Because our address in Kettering, ...
Here is the letter I've recently sent to Time Warner. I think it describes everything I want to post on here: Attn: Research Manager I've been a Time Warner customer for a little over a month now and have had nothing but problems since I've signed up. The initial set up occurred July 1st of this ...
Time Warner advertises that the value customers and that they are very responsive and sensitive to customers needs. If that is the case, then why would a company the size and magnitude of Time Warner have a busy telephone line for three consecutive days? And most important of all, how is a company ...