Time Warner Cable
Found 905 reviews / complaints
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Time Warner Cable
Road Runner High Speed Internet Upgraded to Turbo Service and have been Billed for Upgrade for a Year, Service Never Turned On

Internet & Web Greg in Charlotte 0

5/25: Subscribed to Time Warner Cable TV services and Road Runner High Speed Internet (7 Mbps download speed) 9/17: Requested upgrade to Road Runner Turbo (Additional $9.95 / month; 10 Mbps download speed) Since I upgraded, I've consistently performed speed tests on Time Warner's website that show ...

Time Warner Cable
Shantila worst customer service rep, ignoring customers, refusing to give her name

Shops, Products, Services Cheri107 0

STAY AWAY from the Time Warner store at Mayfair Mall. We had to wait 40 minutes to DROP OFF A BOX that took 1 minute to log in! The people who work there are brainless morons, especially a dumb black chick named "Shantila". I asked her very nicely why they don't have a separate line for ...

Time Warner Cable
Horrible customer service

Shops, Products, Services Tierney Pope7 0

Time Warner Cable takes advantage of the fact that they basically have a monopoly in NYC and they provide a horrible customer service. I had an appointment to have cable installed and they never showed up, when I called they told me that I had called to change the appointment but I NEVER CALLED. ...

Time Warner Cable
TV cable reception

TV & Radio Michael Becke1 0

Going back 90 days, funnel 3, that will be WRAL-TV nearby, continues to be sporadic. Fuzzed out, herringboned (off volume). That Is on analog wire, which is with this route only. They acknowledge they've an issue, however they wont repair it. To look at programs with this CBS affiliate, I should ...

Time Warner Cable
Charged for Digital box that I turned in at the Site

TV & Radio Felicia87 0

I moved in the above target and five times after I shifted, I collected my DVR and Electronic container (whole of two products) and visited Time-Warner and observed an extended line-in the reception. And so I slipped them within the "handy" drop box right away from gates they have ...

Time Warner Cable
Awful company

TV & Radio Bo832 0

I have had time warner cable for less than a year, and twice my cable has gone out for the day. Both times this has happen on Mon. Night football, Angles playoffs, and Pres. Debates. The lack of service is one thing, but the lack of communication and lack of answers they provide are insulting. ...

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