Since I was unable to contact the company via internet unless making a payment I was forced to sit on hold for 25 minutes and then told in addition since my husband was the primary on the account I was unable to discuss it with them unless I had his Drivers license #. I verified the CDL# except the ...
I've had Time Warner Cable since my roommate and I moved into our apt 3 months ago. Every single month there seems to be a problem with our bill where one of us has to end up on the phone with the company trying to get it fixed. This month took the cake however. Our bill this month reflected some ...
Worst Service Ever. Ordered interned and digitial cable on August 21st. Had to wait until Sept 10 for install.installer was 2 1/2 hours late and when he left the picture was poor and no internet service. TWC was to send a service tech 3 days later (earliest I could get) and they sent another ...
I was a paying customer to Time Warner Cable and was working 3rd shift. One day I came home from work to find that my apartment had been broken into and that the burglars had stolen everything I have, including the equipment Time Warner was leasing me. I got in contact with them and they told me to ...
Timewarner Cable is takes benefit of clients who remove support by getting phony costs. I recently disconnected and viewed whilst the technology got away all their gear. You know what? I get charged $50 for "gear modification". Their customer support representative stated it was to get a ...
There's a recognized application issue using the DVR purpose Over Time Warner Cableis cable boxes. They're getting clients to get a support they UNDERSTAND doesn't function correctly. I simply called TWC nowadays, 26 AUGUST 08, to protest about being billed to get a support that doesn't function. I ...