I received a shot off notice for my cable, phone, computer from Time Warner Cable. With a balance due of almost $500.00 So I called and the woman said that my contract expired a year ago and that I have been paying $169.99 for the last year. I tried to tell her she was nuts. But she would not ...
Had I been a "Business Class" customer I likely would have had this situation resolved in far less time that it has been. Especially since it has NOT been resolved. At 10:20 AM on Saturday, December 12th I experienced an outage with sending emails through Outlook 2003. After 5 phone ...
Two months ago I signed on to Time Warner NEO. I purchased a bundle that was advertised DVR included, you can still go to their website and find that it is still advertised with DVR. I found out, well after the fact that it wasn't included. They've been charging me DVR (2x) and its service. This is ...
Time Warner New York City (Queens) just upgraded their cable TV system actually 7/21/09. Since the upgrade, the program descriptions are incomplete. No directors or originations are given. You can no longer search key words, such as looking for certain directors, actors or performers. You can't ...
This is the rudest, most unprofessional bunch of liars I've ever had the misfortune of dealing with. My service was so bad my TV was unwatchable. Complaints to TWC did no good. I contacted the FCC and was told I'd have to file a complaint with their local franchising authority, and that authority ...
Do not ever get time warner cable! First of all, I have already had three problems with them - where the TV has not worked and I have to set an appt and wait for someone to come out and switch the boxes. One of the guys who works for them even admitted that they are horrible - he doesn't even use ...