I moved into a new apartment in October.instead of transferring my existing service with Time Warner Cable, I was told by a rep I had to completely close out my account, return everything, and then start a new account to take advantage of the special offer TWC had with the complex. This was ...
Did not honor price lock guarantee. Whole experience with them Is a joke. Commutation is also a joke. I am looking to replace all their services. Bill went up last month, I called and was told It was because we had an extra box, which we did not so he adjusted It, then this month same thing, I ...
I have had constant Internet problems since I moved into my new apartment in October. The Internet mysteriously stops working and my network disappears. This has happened at least 5 times and 4 of the times it has necessitated sending a tech support person to my residence. I have had multiple ...
I am being forced to cancel service due to the fact I demand that I get the services I pay for. My digital cable doesn't have clear HD channels. I am prevented from watching any online videos because it seeming undermines TWC television services, and my phone is still having the same issues of ...
As soon as another company is available in our area we will most likely change. Time Warner does not respond nor fix their mistakes in a timely manner. They offer no service after business hours even if it was their fault. It is extremely difficult to get a response from them. We have not had a ...
It is very difficult to get a hold of a life person. We had a three year contract with time warner cable ; but we have moved out and they do not sevice the area were we moved to. Time warner is refusing to cancel our three contract and demanding payment. This has been such an inconviance for us to ...