I should have trusted my instincts. I finally signed up for broadband internet access after years of using dialup. For the first day, it was great. Then, intermittent. Then, not working at all. The cable LED on the modem is not lighting up. So I call. I'm told it will be 3 days until they can make ...
This is actually the second-time in two-monthis that my telephone has screwed-up. I actually donot get any dial-tone. I've examined the battery, I've examined all linkis. ...
OK, First off let's talk about how the industry forced us to either purchase new tv's, or cable tv service. Second of all, automated systems, we all hate um, TWC automated system for bill payment doesn't even work! You don't have to use the automated system, but I'm afraid to give up my card ...
1) TWC took money from our bank account and charged our debit card even though I didn't give them the account information for either and even though they state it is against their policy to retain your payment information; 2) they will lie to you to get a sale; 3) the Customer Service reps are, in ...
After contacting Time Warner several times in a the period of a weekend, while trying to UPGRADE my service, I was 1) hung up on by a sales rep 2) told a different story every time, and 3) had my social security number CHANGED in the system by a customer service or sales rep so that my address no ...
I have been a Time Warner Cable customer for years and for about a year now I have been having problems with this cable provider. A year ago I bundled my service dvr, net, phone. Right after this I kept getting bills in the mail for large amounts, which was over what we were told we were going to ...