A loyal customer - 4 phones in the plan - more than three years - referred about 4 families to join the Tmobile club. The other day asked them for an upgrade and the treatment I got was horrible. The price they were offering was much more than their own store was offering. These cell phone ...
My problems with T-mobile began in May. First of all, the service has always been crappy-I could never get a consistent calling routine. I would get nothing to happen-no sound when I was calling out. It has been like this since day one. Second problem, The battery in the phone last approximately ...
I have had a wide variety of problems with T Mobile. A brief summary of them are as follows: They charged me the activation fee that they promised they wouldn't, constant monthly billing errors, they lost my rebate paperwork twice, I've been hung up on and actually told by a Customer Care ...
T. Mobile promised me the best service, and I can't even make a phone call, sometimes not even when it's an emergency, I called the company five times already complaining about the service. I still have the same problem the only way that I can have good communication is when I drive in the express ...
I was in California and I was wondering if I was roaming or not cause I live in Arizona. So I called 611 and the representative told me that if I was roaming that I would have an upside down triangle in the top left corner. And through the whole trip I never had one and then I got home and called ...
In February I purchased two Samsung S105 phones. They were running a campaign that there was a $50 rebate per phone. I sent in all documentation: bar code from boxes, copy of service agreement and rebate form. T-Mobile claims they have no record of the rebate request. They did the same thing to my ...