This complaint with T-Mobile started with an inquiry about how to handle a new phone that died. Instead of T-Mobile replacing it, I was required to send it to a repair center in Georgia. According to UPS tracking data it was received on 8/26 and signed by Patricia Wright. Subsequent calls to ...
I purchased my sidekick slide in Dec and my phone crashed on me in March. After asking to downgrade I was sent a replacement phone due to I would have been required to purchase a new phone at full price. In Aug the trackball stopped working on my sidekick and I had to send the phone back. I asked ...
Iceatra, employee number 0341279, will never answer any of your questions. Instead, she will yell over you, blame you, and not listen to any of your concerns. I have been a loyal T-Mobile consumer for the last few years; however, I will never again use T-Mobile because they do not care about their ...
I ordered unlimited internet from T-Mobile who I have been a cell phone customer for years with. Unlimited broadband was only 53.99 per month, as soon as I cancelled the service I got an unexpected bill for 690.00. I also have to pay a 200.00 early cancellation fee because I got internet through ...
I received a bill from T-Mobile charging me for 3 minutes of International calls I didn't made on my phone. I called their customer services to report the charges. I was told they can only refund half of the charges. After, speaking with two lousy and rude reps; I ask for my services to be ...
Hi, I have been a loyal Tmobile customer until June last year because I called twice to your customer service dept to hold my account for June, because I will be out of the country for more than a month. They said it was ok to do that and they'll just push that month at the end of my terms. But ...