This is the most recent incident with T-Mobile as of October 16th. It was to my understanding that after I have requested not to receive any text, video, or picture messages on my T-Mobile Cell Phone, that I would not. Prior to this incident, I received a text message on ...
T-Mobile charged us for international calls to Italy and the customer service rep claimed we have dialed it accidentally (19 times). We wrote letters to customer relations and contacted customer service, and still they will not remove the charges from our bill. Even after we contacted them, these ...
When I came home from work yesterday, there was a package from T-Mobile with a new BlackBerry in it along with a phone upgrade form... Cool eh? Unfortunately I didn't order it. I called T-Mobile's customer support and the service rep said that the other authorized person on my account (my wife) had ...
I purchased a Suncom plan August. 1000 anytime minutes, unlimited nights and weekends, and unlimited mobile to mobile is one of their standard features. 29.99$ a month, great plan, I know. I added text messages and insurance for an additional 10$ (give or take a few pennies). The customer rep at ...
T-Mobile ripped me off for my deposit $250.00 I gave them in 2005. I asked for it back when I terminated their service. They say they have no record of it, but promised to look into it. That was after being transfer all over the place from dept. to dept. The same departments different operators, ...
The good thing about T mobile is that it is cheap. The bad thing is that you pay for what you get! The customer service sucks. They are instructed to hang up on you if they don't like your request. Kandis from customer service hang up on me on 02/05/09 around 2 pm. And there is no way to send a ...