I received a bill for the period after I disconnected my service from T Mobile and transferred my phone to a different carrier. I called in to discuss with their customer service and remove the additional full month of service they charged me, while they did not provide service! This charge sounds ...
I started a flex pay service with T-Mobile and stopped using it. When I first signed for the service I signed up for easy pay after the first payment I called and cancelled the easy pay. A couple of months later I stopped using the service T-Mobile charged my debit card 3 times. It was a flex pay ...
I was offered a job in the US Virgin Islands and wanted to sign up with Tmobile again, I previously encouraged my whole family to and wanted mobile to mobile benefits when we moved to USVI. I spoke with phone agents and authorized stores several times to verify that the service will work there ...
I ordered two phones from T-Mobile on the web and order indicated the phone would be shipped the same day. Two days later I tried to track the package and found that the package was intercepted by T-Mobile and sent back to the shipper. While they had already charged my credit card for the phones. I ...
I recently bought a Sidekick 2008 and have had problems with the item since 2 days after I bought it. I brought the item back to the store, where a salesman did a hard reset and said that the item worked fine. When the continued to have the same problems as before, I called Customer Service, where ...
Here is my complaint letter to T-Mobile! T-Mobile Customer Relations PO Box 37380 Albuquerque, NM 87176-7380 September 25 Dear Customer Relations, Recently I called your customer service due to a bill of over $600 for the month of Sept. I noticed an increase in my usage charges for calling UK had ...