I purchased a 2 year contract and a Samsung x495 cell phone from t-mobile store located at 297 Boston Post Rd., Orange CT on Friday March 24. Next day my cell phone stop working. I called t-Mobil customer service and their rep suggested me to go back to the store for exchange it. I came back to the ...
Here is the official report on T-Mobile USA from the Better Business Bureau of Alaska, Oregon, and Western Washington, which serves T-Mobile's headquarters in Bellevue, Washington. In the last 36 months, 10,936 complaints were filed against T-Mobile USA by consumers. Of these complaints, only 3,929 ...
I received a letter disputing my claim that I did not verbally renew a contract with T-Mobile. TMobile stated in a letter that I changed my rate plan which is a verbal agreement to renew my contract. This is not true because when I changed carriers I still had the same Family Plan, which I shared ...
Cramming is the practice of placing unauthorized, misleading, or deceptive charges on your traditional (wired) telephone bill. Entities that fraudulently cram people appear to rely largely on confusing telephone bills in order to mislead consumers into paying for services that they did not ...
My complaint stems from a T-Mobile Cellular Phone Account I have. I have been on a T-Mobile Customer since November 16. I started out on a 1000 anytime minutes plan. I called into T-Mobile Customer Care on May 09. I intended to revise my plan. However, when i provide my own personal info including ...
I am writing this letter regarding an early termination fee on my account. (Account # 316377161). I used to be a sales manager for Circuit City Stores, Inc. A T-Mobile representative who handled our district set me up with a phone that we did not carry by special request. I never signed a contract ...