I paid $178.00 for the 10 Year leather Care & Protection Program from Stainsafe when I purchased a sofa and loveseat from Tepperman's Furniture in September. On October 24, I made a claim for three broken legs which I found yesterday on the sofa and loveseat and some ballpoint pen ink my ...
Stainsafe... My a@*. Sorry about that, but seriously I would like to know who runs things over there??? Anyone there? Hellooooooo!!! This by far is the worst company I have ever dealt with and believe me NEVER AGAIN!!! It all began on September 5th. My mother and father baught us a furniture set ...
When I purched my couch I also purched the stainsafe protection and service. When I needed to use it that was when all the greif started. First they have operators that are very dificult to understand. They bascily tell you it's their way or no way. I wanted the spots removed from the couch, They ...
My wife and I bought a sofa set from Macy's in New York about 4 years ago. During the deal Macy's advised us to buy a 5 years furniture protection plan since we have children. I didn't want to spend the extra money but after what the salesman told us we decided to buy the protection plan. According ...
Last August I had a Stainsafe subcontractor at my house to check and repair stains on my two leather couches and chair. Since then the following has transpired: Sept - Part Replacement Authorized 1/17 - No part arrived so I called. Marva was to provide a status by 1/24 to me and never called back — ...
I purchased a seven year protection plan from Stainsafe for my couch and chaise (plan number 584050 and 583936). I had a chocolate stain in Febuary 2004 on my couch and chaise and prompltly called Stainsafe to send a technician out to remove the stain. After repeated calls, a technician finally ...