Sprint pcs would not help with cell phone problems. My phone was 4 months out of warrantee and was not working at all. Rather than help me fix the phone or replace it they decide to lose my business. My phone plan was costing me an average of $90.00 per month. One month of my business would have ...
We transfered service to my sons name, they messed up the billing cycle. After 3 phone calls to try to straighten it out we cancelled the service. It was well past the end of the 1 year contract. Damage Resulting = It has now been 4 more phone calls totaling over 7 hours, uncountable anxiety and ...
First - had the sprint dualband phone model #sch-3500 - this phone came with voice activation free of charge - my wife went to sprint to get an upgrade of this phone - the sprint rep. Sold her the sprint touch point model #tp1100 - this phone did not come with voice activation - when we called ...
I am currently an employee of CONVERGYS Corporation, a contracted call center for Sprint PCS located in North Logan, Utah. This call center handles 80-90% of Sprint PCS Collections department calls. If you've ever had your phone shut off, your calls are rerouted to the collections department. Or if ...
Here is my complaint: 12/01 - I purchased a Samsung phone at the Sprint PCS store in San Diego (the Rosecrans store). I began having problems with the phone on 1/30/02. On 2/1/02 I telephoned customer service for assistance. After about 20 minutes on the line, the representative advised me to take ...
I am beyond upset about the horrendous service I've received from Sprint PCS. For the last 2 months I've had the Sprint phone plan we've paid almost 3 times the amount we were supposed because of going over in minutes. Ok so try and call to get your minutes increase— GOOD LUCK! Finally I get ...