In an era where customer service promises are thrown around like footballs, it amazes me that a company as influential as SprintPCS can have absolutely no concept meaning of Customer Service. Not only has Sprint been one of the problematic companies I have ever dealt with, their so call Customer ...
I called Sprint PCS to resolve an online issue on 12/28/02, I was on hold for 20 minutes. Sprint PCS hold times are not longer than normal (as stated by the cust. Ser. Rep.), they are just as long as they always were. I talked to three different people, collections, customer service, and phone ...
On November 5th I went to Best Buy and bout the Samsung A500.. The worst mistake I ever made. I liked the style and all, it is still one of the most stylish phones out. But a few days after I had bought it, it started saying 'svc service unavailable please try analog'.. And every few calls I had ...
Advertised coverage for Sprint PCS I purchased a Sprint PCS cellphone for my wife for Christmas. Before making the purchase, I checked the service area, making sure we would have good coverage. After activating the service, I discovered Sprint has incomplete coverage in my area, although this is ...
My husband is in the last three months of his contract with Sprint PCS. Thank God for that. It didn't get off to a good start when they charged our credit card SIX TIMES for the same ONE phone and I had to kick, scream and stamp my feet, not to mention make a nuisance of myself, to get that ...
I have only been with this company 4 months and has paid a total of almost 300.00 a month for a package plan that should have only costed 147.00 a month. There is not anyone in the company that can assist me with this bill as to where the extra money is going to, but there is always one hundred ...