I have only been with this company 4 months and has paid a total of almost 300.00 a month for a package plan that should have only costed 147.00 a month. There is not anyone in the company that can assist me with this bill as to where the extra money is going to, but there is always one hundred people to let me know that I owe. They at first offer you free *2, now they apply charges and denie it. I actually spoke to one rep. Named john and he told me that they don't charge (my ass).
Sprint also fails to send out monthly billing statements on time. I have been with sprint for 4 months and i have only received one bill from them, and that was for the month of oct-nov. I am constantly on the phone to tell them the problem, but they are still not getting it. I spoke to a supervisor that was kind enough to give a credit for my troubles (barbara) until my statements had arrived, but they never came and the credit she applied left me owing more now then i did before she applied one (97.00 before 187.00after).
Sprint has done one thing for me this X-mas season, and that is assure me that as off with sprint is one place i'd rather not be.
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