Although ShopNBC may tout themselves as being such an "upscale" tv shopping service, their customer service has a lot to be desired. I have sat on hold for a total of over 6 hours to speak to a customer service rep - to o avail!!! When I called their sales line, they basically told me ...
ShopNBC advertised on TV, October7 an AcerAspireAMD 1.8GHZ notebook on sale for $909.99, with a $100.00 mail in rebate. I purchased this item as a Christmas present, and asked the telephone customer service representative, since this was a gift, would there be a problem with either receiving ...
I purchased a televison from SHOPNBC the vendor being NIKKO electronics. The set arrived and I could not get several channels. I had the cable company out to check the antenna, wiring, etc, thinking that it was that. It turn out to be the t.V. Itself. I reported this to SHOPNBC the next day. I was ...
I purchased a computer from ShopNBC for nearly $2200.00, which I have not been able to use for four months due to technical difficulties. The service provider repeatedly ordered the wrong parts causing a delay in the repair.in early July, I was promised that my computer would be picked up, repaired ...
The day I ordered the computer the agreement was to be paid in 18 months. When the computer arrived along with the shippment papers everything looked fine. When I received my billed it was only deferred for 12 months, now they say it was an error but yet all the agents I talked to at ShopNBC it ...
Very simple. I sent in all the required rebate info on time. It's been over two months and they say 'they never got it'. A guy on a plane once said, even if you send it 'return receipt requested', they'll say there was nothing in the envelope. Nowadays, all the big companies say "don't blame ...