We had flood damage from a burst pipe in the lower level of our house and our experience with ServPro was terrible. Whether it was the representatives at their office or the Project Manager, no one could clearly address our questions as to what comes next in the clean-up and repair process. When ...
If your have water damage and your insurance offers you Servpro, I caution you to accept them as a vendor. They take advantage of the situation and charge out-of-line prices for their services. Then, they leave you with a mess, and either you have to clean up after them or pay someone out of your ...
Our servpro was one of the few servpro's we went to Maryland to help out with hurricane irene & storm lee. We are from texas, we had crews out there for a month away from their families to help out the people affected by this disaster, very ungrateful, almost every customer out there was ...
I have been waiting for three weeks now (and counting) for an estimate that was suppose to be emailed to me the next day and cost $250. I have called ServPro several times. No one has called me back and the receptionist cannot help. Doesn't mold grow, the longer you wait the worse it gets? ...
They did an ok job cleaning up after our water leak, but they did not communicate well about what the next steps were, did NOT clean up after themselves, and the owner was unhelpful and downright rude, engaging in personal attacks when we complained. I would NOT recommend this service to anyone. ...
Had a water leak from a heating system while working out of town that wet carpeted hardwood floors in two rooms. I found Servpro of Abingdon/Bristol/Marion, VA in the yellow pages and called them in desperation as I was leaving town again. They came, called and told me the carpet was ruined and had ...