This company is overcharging for inmate calls, which are ridiculously high, and the calls drop after ten minutes. I'm appalled at the scam this company has established. I need to speak to my husband calmly so we can know that we're okay. My stress level is extremely high due to the neglect and ...
My son is in the Porter County Jail. I have twice paid Securus, totaling $143.90, which includes handling charges for phone services. I haven't received my money's worth. When accepting a call, following their directions, after pushing number 1 to accept the call, the call was immediately lost, ...
I still show $9.70 in the account, so why is it blocked? The other calls were less than that. How do I get the balance of my money? Securus needs to be ashamed of themselves for charging that much money. ...
While incarcerated, I made calls through SecurusTech. Each call gives you the amount left on the account and then states that I am the only one who can collect the remainder of the unused money by going to a Western Union. After attempting to make contact with any living and breathing employee of ...
I spoke to a rep on 02/15, just wondering if my bill was up to date because I was not able to get calls from my son. She asked for a security code, which I responded I did not recall ever having, and she stated nothing could be done without it. Fine, so she proceeded to ask security questions. I ...
I had to use SecurusTech to accept calls from a loved one who was incarcerated and transferred to a facility only about 25 miles from my home for a court date. I only needed this service for about a week, so I created an account by putting in $30 (they require a minimum of $25), plus paying the fee ...