I have been looking for a new tool box and some tools for some time. This past weekend I went to the Sears website and using the search term "combo" found several items within the ToolsGarage they did not. When I asked them to order the item they also were unable to do so. The clerk ...
In June/ July I purchased 4 sears appliances (built a new home). I have had several problems. I will list them below, in the order they occurred. 1. From a Sears retail store in Oneonta, NY I purchased a ceramic glass topped range, a side/side refrigerator and a dishwasher. The side/side ...
Our Kenmore front load washer stopped washing and spinning. It works great as long as there are no clothes in it. The repairman came yesterday as scheduled and changed the speed control board. I asked him how he came up with his diagnosis, (like what meter or other testing tool did he use?) and he ...
Hello, I am new to Sears and for my first major purchase the experience was horrible. I need a new stove and had been watching the prices for weeks. I finally decided to go with sears because out of all the retailers they seemed to have the best price. On Black Friday Morning I had my mother call ...
Tried placing an order 11/23 online, their system was showing prices on sale, then when I went to check out - they were charging me full price. So I called in the order and talked to a rep who stated she was tired, working from home and she was so slow. She said it would charge me full price, then ...
Below, starting from the bottom you will find three e-mails I sent to the DOJ the problems I've encountered through trying to purchase Christmas gifts from www.sears.com. This is the second update. Notice below the two transactions copied from my online banking. The two previous emails I sent are ...