Purchased a Sears Kenmore fuel selection and didn't consider shipping till about six months later once we were upgrading a home. A couple of months later we mounted it and that I gradually unearthed that the stove temperature varied broadly by 30 to 60 levels. I thought is was the electronic screen ...
What a disappointment! I paid over $1600 for this refrigerator, thought it would be great and it isn't. After 8 months the refrigerator side would not stay cool, up to 50-55 degrees at times. The repair man replaced the air diffuser The grate inside was stuck shut not allowing the cool air from the ...
Dryer went and made an apt for a repair call. Had to wait two weeks for apt. Took off work the 28th so I would be home 8-12. Recieved call on the 28th at 10:30 saying they are backed up. New apt now Thursday the 31 Called Lylvin Lewis line at 847.286.2500 Redirected to someone that said sorry but ...
I can't even tell you how angry I am with Sears repair, 2 missed appointments, & several hours on the phone getting the run around. But here is the direct number for the escalation dept. This is above customer service, they are worthless. 1 800 326 8738 x3667. Thye will not give you this number ...
I placed an order on Sears.com for 3 items on 12/10/07. One item was delivered as expected on 12/14/07. The second item got a tracking # for UPS, but never went anywhere and UPS never showed record of receiving the package. The third item didn't even get a tracking #. All three items were Christmas ...
Sears has the worst service that I have ever experienced. I waited on the technician for over 5 hours. I took a half day off from work. He showed up after 5:00pm and still did not repair my A/C. It is rattling like a train. He did not put the parts that were ordered in my A/C and lied to me when I ...