I took my lawn mower to Sears Repair Center (Kennesaw GA location) earlier this year for my annual maintenance and noticed the customer service was lacking but did not mention anything back then. Yesterday, my mower stopped working and I tried to reach the store 10 times yesterday. At least twice I ...
I have been dealing with Sears stores for over 20 years. The service I received for my vacuum cleaner the past 2 months has pushed me to never want to shop with Sears again. I took my vacuum cleaner to the Sears store on 14th street in Fernandina Beach, Florida (Unit # 3215) on March 3 for a simple ...
On June 15th I placed an order with Sears online for a king sized red cotton blanket and a red fleece throw paying immediately with PayPal. My order arrived on June 21st and imagine my surprise when my red blanket was a Navy blue floral print bedspread and my red throw was sage green. So much for ...
I wanted to let Sears know that I have sent letters to the Attorney General, The Better Business Bureau, and to Howard Ain the trouble shooter, to let them know about the way I was treated at your store in Chillicothe, Ohio today. Since I can't successfully get an address to write a letter I am ...
My sister bought me a 27 inch color tv and a cd-dvd player from Sears for Christmas present 2 years ago. After just 2 years both of these electronic items bought from sears do not work. I had to take out my 35 year old Mitsubishi 13 inch color tv which still works. I will never buy a sears ...
I purchased a self cleaning gas stove from Sears. Reasons - 1) I have purchased many appliances from Sears over the years and I returned because of the excellent customer service. 2) I bought self/clean because I like a clean looking oven and I thought it would be a lot easier than cleaning ...