Sears.com's customer service is awful. 6 people, 4 hours, 3 automated lines, over 4 days, and still haven't been able to complete a $1K purchase of a washer/dryer. It's complicated to complete a split transaction on Sears.com. Gift Card & Credit Card has thrown them off. And each time I call I ...
Sears issued a sale flyer that had among other items, mens Reebok tennis shoes... I went to the Buena Park Sears store on the first day that he sale was effective... There was not a salesperson in sight and several customers were waiting for someone to show up... I looked and found the number of ...
Installed water heater not up to code standards had to have another company install it properly, they were hired by Sears, Sears promised to take care of it but have not done anything ...
I will never buy another Kenmore product! I bought a Sears Kenmore Elite dishwasher in early October. It quit working on July 26. I was unable to use anyone but a Sears repairman in order to get the part covered under the 2 year warranty. The repair man came to my house on July 30 and said that it ...
I went to the "Door Buster" sale this morning at 4 AM. I was the second person to be waited on in the appliance section. I wanted to purchase the Kenmore washer/dryer on sale for $589. At 4:05 AM while the one of the two salespersons in that department were still helping their first ...
I had a central air conditioner installed by Sears 2 yrs ago. This year it caused over $30k in damage to my house. The condensation drain was improperly installed and the drip pan had tiny holes in it caused by the installer. There also was a 3/4 inch gap between the air handler and bottom of the ...