We recently had work done by a Sear franchise that was below the standard I would expect from a contractor affiliated with the Sears name. We were told that we wouldn't be charged until we signed off and were happy with the job. The franchise owner agreed that the work wasn't acceptable, and said ...
I NEVER EVER again will use Sears for home delivery. My furniture came in 75 pieces and much of it was missing. I was told they delivery people would put it together, and they knew nothing about it. When you call to complain - good luck. No one cares! Never again!!! ...
In May of 09 my husband and I purchased an entire suite of Kenmore appliances - range/oven, microwave hood combo, dishwasher and trash compactor. We also own a Frigidaire (e.G. Sears) Affinity washer and dryer which we got about 4 years ago. Everything is breaking. First I had to get the gasket ...
This will be the 6th or 7th visit from sears on our trio fridge but the master protection agree ment states only when they replace parts does it count twords the lemon law on the mpa so they are coming again the fridge keeps freezing our veggies and it has cost us over 400$ so far this year they ...
I just spent at least forty minutes dealing with an excellent Sears representative named Brandon who was guiding me through the (chat line) comparative prices and deminsions of a stove top range, vent, wall oven, french door fridge with ice make and bottom storage. Without warning, I was cut off - ...
My experience with Sears Customer Service was beyond a nightmare. Sears has completely lost a customer. Phone Service Complaint, 2. Website Complaint, 3. Refrigerator Complaint, 4. Scheduling Repair Complaint - 8 hour window! I purchased their warranty plan. 2 weeks for appt - 8 hours window for a ...