I am very upset with Sears repair, 2 missed appointments, & several hours on the phone getting the run around. Customer solutions is useless! I will never buy a thing from Sears again! My mother and brother said they would also never buy anything from Sears because of my troubles with them. ...
Back in February I purchased a Baha Doodle Bug mini bike from Sears as a birthday present for my son. We brought it home a few days later, and from the beginning, it didn't work right. Took forever to get started and refused to stay started. Luckily, I purchased the service plan and we took it into ...
Washer broke down. Checked Sears online for part. Found it in stock. Double checked by phone. They had it. Drove all the way there and they didn't have it. Showed 18 in stock but couldn't find one. Manager was supposed to call when they found one. Never happened. ...
My wife and I purchased a patio table and chairs. After less than one month we noticed rust on the pieces and rust on the new outdoor rug we purchased and put underneath the table on our deck. We had a ten year old set that looked better than this set only days exposed to the weather. My wife and I ...
I purchased a bedroom suite through Sears and the experience has been less than satisfactory. After receiving two sets (both times with items damaged and/or not stained properly), I wanted my money back and no longer wanted to deal with them. I was told that, if I didn't reselect, a 20% re-stocking ...
Sears, I writing this email as I am very very disappointed with Sears services. Why? My front loader washer of 2 years needs to have the water pressure switch replaced which is not a big deal (So I thought) I called on 4/16 for an appointment and they told me the earliest they could come is Friday ...