I purchased a refridgerator, washer, dryer, stove, microwave, dishwasher from Sears along with all the Protection Plans. Last week the dishwasher began to leak. We scheduled an appt, with Sears service. The earliest they could give us was 12/31 (more than a week after we called). They sent us a ...
I bought my push mower little over 2 years ago, but had problems with it by the end of the first year, i also bought the 3 year warranty so i wasn't in a hurry to take it back. The problem was, it runs erratically, revs up and down on its own, will not run at a continuous rpm! When i bought the ...
I purchased an item from Sears online. The status showed it would be delivered 6/10 - 6/14. When it wasn't delivered, I sent customer service an email and asked the status. This was at least 3 weeks after I purchased the item and the money was deducted from my paypal account. Customer Service said ...
After several tries to tell Sears they were billing a Sears Card that I had cancelled and not the new card I had been assigned, they continued to bill my Sears Connect account to the cancelled card. I now discover that Sears has reported my non payment to the credit bureaux. So, at the age of 70, I ...
SEARS Service Rpair -WHAT A RIP OFF = ANOTHER FAILED AMERICAN COMPANY - CUSTOMER SERVICE LOSES ANOTHER LIFE LONG CUSOMER -scheduled appointment (AGAIN) on an extended warranty appliance - this time the dryer (again) the "Blue Crew" was confirmed for 1-5pm appointment. No show - no call ...
I bought an matess and boxsprings from Sears on June 2, when it arrived It had a hole in the boxspring and ditry on the side. I went to the store and did an exchange on the whole set. When it was delived it was only the boxspring replacemen. During the deliver, I encounter a big hole in my ceiling ...