I had repairman out on 7/5, assessed machine, fixed a motor issue... Needed a computer board repair. Ordered remanufactured item (because he said it has the same warrenty) and had it delivered the next week. He visited again on 7/11... He found that the computer board was bad. He reordered another ...
The Sears technician came and incorrectly identified what was wrong with the washer. I was told it was the water fill valve. I declined the service to get it fixed and bought and installed it myself. That was not what was wrong with it... It still did the same thing. Talked to the repair service ...
We contacted Sears Home Repair to provide an estimate for Kitchen Counter Tops. The representative came out, and was very professional. He then provided his estimate, and offer a discount if we agreed to get started that day. We declined. He then asked %u201Cdid we receive any other estimates? ...
Service Order Number 41467626 I have a service appt. On 7/22 between 3 and 7pm. I have been on the phone with customer service reps requesting an update. First call was made at 148pm updating Sears with my contact information because it had changed spoke to a Rep that was a girl. I made a second ...
We've had our Kenmore refrig 18 months. Two parts were to be replaced by Sear techs but when working on the refrig his pliers slipper and he severed the coolant line. We've spent 2-1/2 hours on the phone with the call center — the same questions are asked as each time the call magically drops. ...
I bought a microwave (Kenmore) in 9-12 and it was installed in 10-12 from Augusta mall. It worked for about 2wks well, then it would work off and on. We have call out for repairs for 3 different times. This is awful a new microwave that never really worked. The management team that handles repair ...