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Rcn
Found 34 reviews / complaints
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Rcn
This is the most difficult company to speak with a representative, and or even get any clarification as to what is happening with your account

I have been trying to reach anyone in customer service, and the account cancelation department for the past month with NO success. I called this company on November 12th to cancel my service due to the fact that I was moving and would no longer be at this location. They scheduled the disconnect and ...

Rcn
Customer Service

RCN has to possess the total toughest Customer Support (if it's possible to actually call it that) in the world Planet bar-none! I've transferred a reasonable quantity of occasions and also have never had such poor customer support from every other cable business. First, the expenses from RCN be ...

Rcn
Bad service

Something needs to be done about cable companies ripping people off with tier services. I pay extra to get "up to" 5Mbps through RCN only to find out that it's not even close ie 1.5Mbps at best and. 8Mbps average which is lesser than their lower tier. A tech was sent out after I'd spent ...